Refund policy
Returns
We accept returns within 14 days of delivery. Items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
- Gift cards
- Final sale items
- Personalized products
Refunds
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you receive a defective, damaged, or wrong item, contact us within 48 hours of delivery with photos of the issue.
Exchanges
We replace items only if they are defective or damaged.
Contact Us
For return and refund requests, contact us at:
[your email address]; Kemahstore26@gmail.com